When you visit our website, your IP address, start and end of the session are recor­ded for the dura­tion of this session. This is for tech­ni­cal reasons and ther­e­fore consti­tu­tes a legi­ti­mate inte­rest as defi­ned in Article 6 (1) f GDPR. Unless other­wise stipu­la­ted below, this data will not be further proces­sed by us. 

Privacy Settings

How to cont­act us
If you cont­act us by form on our website or by e‑mail, the data you provide will be stored by us for an unde­fi­ned period of time for the purpose of proces­sing the request and in case of follow-up ques­ti­ons. We do not share these data without your consent. Diese Daten geben wir nicht ohne Ihre Einwil­li­gung weiter. 

Cookies
Our website uses cookies. Cookies are small text files that are stored on your device via a web brow­ser. They do not cause any damage. We use cookies to provide you with a user-friendly expe­ri­ence. Some cookies remain on your device until you delete them. They allow us to reco­g­nise you the next time you visit our website. If you don’t want that, you can change the setting in your web brow­ser, so it informs you about any cookies. This way you can give your permis­sion on a case-by-case basis. If you deac­ti­vate cookies in your web brow­ser of choice, it may not be possi­ble to use all the func­tions of our website to their full extent. 

Web analy­tics
Our website uses func­tions of the web analy­tics service “Google Analy­tics”, which is provi­ded by Google Inc (1600 Amphi­theatre Park­way Moun­tain View, CA 94043, USA). Cookies are used for this purpose, which enable an analy­sis of the use of the website by users. 

The infor­ma­tion thus gene­ra­ted is trans­fer­red to the provider’s server and stored there. You can prevent this by setting up your brow­ser so that no cookies are stored. We have concluded a corre­spon­ding contract with the provi­der for commis­sio­ned data proces­sing. Your IP address is recor­ded, but pseud­ony­mi­sed imme­dia­tely (e.g. by dele­ting the last 8 bits). This means that only a rough loca­li­sa­tion is possi­ble. The data proces­sing is carried out on the basis of the legal provi­si­ons of section 96 (3) TKG as well as Article 6 (1) a (consent) and/or f (legi­ti­mate inte­rest) of the GDPR. 

Our concern in terms of the GDPR (legi­ti­mate inte­rest) is the impro­ve­ment of our services and our website. Since the privacy of our users is important to us, user data is pseud­ony­mi­sed. User data is stored for a period of 26 months. 

ADDITIVE+ LANDINGPAGE — Online Marke­ting and Landing Pages

Beside our website we do also operate opti­mi­zed landing pages for means of hotel online marke­ting. To process your request, reser­va­tion, order, acti­va­tion, regis­tra­tion or the trans­mis­sion of other cont­act forms on our website as well as to save and store your data we use cloud services, CRM systems and soft­ware provi­ded by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”), our part­ner in the field of hotel digi­tal marke­ting. The adequate level of data protec­tion is based on data proces­sing agree­ments with the respec­tive company. Our landing pages use Google Analy­tics, a web analy­tics service provi­ded by Google Inc. (“Google”). Google Analy­tics enables website opera­tors to analyse the user beha­vior of the visi­tors. The infor­ma­tion about the user beha­vior is trans­mit­ted to and stored by Google on its servers. Your IP address is coll­ec­ted but imme­dia­tely anony­mi­sed (for exam­ple by dele­ting the last 8 bits). As a result the geolo­ca­tion data is less accu­rate. You can prevent the data coll­ec­tion connec­ted to your use of our online services through cookies and the proces­sing of this data by Google, by instal­ling the brow­­ser-plugin available at the follo­wing link:

https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

ADDITIVE has an insight into data gathe­red through Google Analy­tics. This data will be used only to analyse the use of our websites and to evaluate our marke­ting and distri­bu­tion stra­te­gies. Our website and landing pages also use func­tions provi­ded by ADDITIVE for the multi-chan­­nel moni­to­ring of the use of our websites as well as marke­ting and distri­bu­tion stra­te­gies like landing pages, news­let­ter and social media presence. Infor­ma­tion about your visits and submit­ted forms on our websites are also trans­mit­ted to ADDITIVE in order to evaluate and opti­mize our marke­ting and sales measu­res. The data proces­sing takes place in accordance with the requi­re­ments of art. 6 para. 1 lit f (legi­ti­mate inte­rests) of the GDPR. Our objec­tive in accordance with the GDPR (legi­ti­mate inte­rests) is the impro­ve­ment of our products and services and our web presence through the analy­sis of the use of our website as well as marke­ting and distri­bu­tion stra­te­gies. Our website and our landing pages also use remar­ke­ting func­tions provi­ded by Google Inc. (“Google”) and by Meta Plat­forms Inc. (“Meta”). Ther­e­fore, Meta and Google will know that you have visi­ted our website. This way visi­tors of our website and of our landing pages will find ads adapted to their inte­rests on Google’s adver­ti­sing plat­forms and on the social media plat­forms Face­book and Insta­gram. The data proces­sing takes place in accordance with the requi­re­ments of art. 6 para. 1 lit a (consent) of the GDPR. When you visit our landing pages a banner will inform you about the use of cookies for remar­ke­ting func­tions. If you conti­nue using the website or click on the respec­tive button you consent to the use of cookies. You can deny your consent anytime, by visi­ting the page contai­ning the cookie infor­ma­tion and deny­ing the use in the banner that will be displayed. 

ADDITIVE+ MARKETING AUTOMATION — Direct Marketing

In order to increase custo­mer loyalty and to sell our services and addi­tio­nal services we use hotel online marke­ting soft­ware provi­ded by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) within the field of hotel marke­ting auto­ma­tion. Ther­e­fore your data, which we gather and process in connec­tion with your request, reser­va­tion, order, acti­va­tion, regis­tra­tion or the trans­mis­sion of other cont­act forms on our website, will be analy­sed and used to provide you with auto­ma­ti­cally gene­ra­ted offers for our services and addi­tio­nal services. Through the use of these services and systems your data will be proces­sed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protec­tion is based on data proces­sing agree­ments. You can deny the use of your data for this purpose anytime by clicking on the “unsub­scribe” link in the respec­tive message. The data proces­sing takes place in accordance with the requi­re­ments of art. 6 para. 1 lit f (legi­ti­mate inte­rests) of the GDPR. Our objec­tive in accordance with the GDPR (legi­ti­mate inte­rests) is the preven­tion of compe­ti­tive disad­van­ta­ges, the increase in brand aware­ness and the maxi­mi­sa­tion of our econo­mic success through an opti­mal use of the acqui­red contacts. 

Your rights
With regard to your data stored by us, you are gene­rally entit­led to the right to be infor­med, the right to recti­fi­ca­tion, the right to erasure, the right to rest­ric­tion of proces­sing, the right to data porta­bi­lity, the right to with­draw consent and the right to object. If you believe that the proces­sing of your data viola­tes data protec­tion law or your data protec­tion rights have been viola­ted in any other way, you can submit a complaint to us via info@zelloon.at or the data protec­tion authority. 

You can reach us via the follo­wing contact

zelloon
Stöck­ler­feld 5
6280 Zell am Ziller
AUSTRIA
info@zelloon.at
+43 5282 55101