{"id":5224,"date":"2021-06-23T08:36:17","date_gmt":"2021-06-23T06:36:17","guid":{"rendered":"https:\/\/zelloon.at\/faq\/"},"modified":"2026-03-18T14:52:43","modified_gmt":"2026-03-18T13:52:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/zelloon.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n FAQ-Block<\/div>\n
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\n Room categories <\/h3>\n
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Superior Suite \u2013 44 m\u00b2<\/p>\n

Deluxe Suite \u2013 55 m\u00b2<\/p>\n

Executive Suite \u2013 61 m\u00b2<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n Room furnishings <\/h3>\n
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Modern bathrooms in our Superior Suites, with walk-in showers in all other suite categories, hairdryer, spa bag with bathrobe and slippers, flat-screen TV, Wi-Fi, minibar, selected Comfort Zone<\/strong> toiletries, high-quality cotton terry towels, desk and comfortable seating.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n zelloon bathhouse <\/h3>\n
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A retreat for rest and regeneration<\/strong><\/p>\n

Set slightly apart from the main house, our zelloon Bathhouse<\/strong> has been designed as a private retreat where tranquillity, warmth and nature come together.<\/p>\n

Spacious relaxation areas, a selection of saunas and our year-round heated outdoor pool invite you to leave everyday life behind and simply enjoy time for yourself.<\/p>\n

Views of the garden, natural materials and the calm, understated architecture create a special atmosphere: arrive, breathe deeply, feel the warmth and unwind.<\/strong><\/p>\n

A place for soothing silence, deep relaxation and renewed energy \u2013 entirely in the spirit of zelloon.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n Sports <\/h3>\n
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Information about golf, tennis, horse riding, fishing, hiking tours, mountain biking, cycling or skiing areas is available at Reception.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n Police <\/h3>\n
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Enjoy soothing warmth and moments of quiet in the various saunas of our zelloon Bathhouse<\/strong>. Open daily from 3:00 pm to 8:00 pm<\/strong>, this peaceful retreat invites you to slow down, let go and recharge.<\/p>\n

Fresh sauna towels are, of course, always available for you<\/strong>, so you can enjoy your time out in complete comfort from the very first moment.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n Reception <\/h3>\n
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When is the pool open?<\/strong><\/p>\n

During the summer months, our pool is open daily from 8:00 am to 8:00 pm<\/strong>.<\/p>\n

In winter, the pool is open daily from 4:00 pm to 7:30 pm<\/strong>.<\/p>\n

You can reach us by phone from 7:00 a.m. to 10:00 p.m. at +43 5282 55101.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n Yoga room <\/h3>\n
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Our yoga room is a place full of positive energy. Its spaciousness and panoramic views of beautiful Zillertal are truly unique.<\/span><\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n Cardio room <\/h3>\n
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Strength, endurance, modernity. Our state-of-the-art fitness equipment (Technogym) allows you to enjoy the fitness programme of your choice even during your holiday.<\/span><\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n Activities: Winter, Spring, Summer, Autumn <\/h3>\n
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Golfing, hiking, skiing, Nordic walking, trekking, running, paragliding, mountain biking, downhill, tennis, snowshoeing, sledding, horse-drawn carriage rides, horse riding, ski touring, deep snow skiing, cross-country skiing.<\/span><\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n Cancellation <\/h3>\n
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Cancellation Policy<\/strong><\/p>\n

Sometimes plans change \u2013 which is why we aim to keep our cancellation policy as clear and straightforward as possible.<\/p>\n

As a general rule, the following conditions apply to all stays:<\/p>\n